Catastrophic Case Management

Catastrophic Case Management
At RTW Plus, we understand to achieve optimum recovery from catastrophic injuries, such as an amputation or brain injury, clients require coordinated input from an inter-disciplinary team of skilled professionals with specialist knowledge in that area of injury. Our catastrophic injury case managers are specialists in brain and neurological injury, complex orthopaedic injuries, amputations, spinal cord injury and poly-trauma and can work with clients across the age ranges. This specialist knowledge and extensive case management experience enables our case managers to coordinate effective and cost-efficient rehabilitation programmes for clients with catastrophic injuries, helping them to achieve the best possible outcomes. 

At RTW Plus, we only work with the highest calibre case managers. Our catastrophic injury case managers are highly skilled professionals with greater than 10 years’ experience of navigating, coordinating and influencing care pathways for clients with complex injuries and health conditions. 

Once a client’s rehabilitation needs have been identified through a suitable assessment, their catastrophic injury case manager will work with them to expedite their recovery, make accommodations for lost function and restore quality of life. This process is likely to involve: 

  • Agreeing rehabilitation goals and desired outcomes with the client and measuring progress against these 
  • Collaborating with NHS practitioners and establishing a bespoke inter-disciplinary team 
  • Coordinating evidence-based, private interventions, subject to need and funding availability 
  • Implementing care packages to ensure clients’ personal care requirements are met 
  • Helping clients to source accommodation and adapt this to their specific needs 
  • Facilitating clients’ return to work, voluntary activity and/or other meaningful activities 
  • Regular communication with the referring party(ies) to provide updates on the client’s progress 
  • Preparing update reports which are compliant with the Rehabilitation Code 2015 
RTW Plus accept joint instructions under the Rehabilitation Code 2015 as well as single instruction referrals from claimant solicitors. 


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We create rehabilitation solutions
for insurers, solicitors and employers.
Tintagel House,
92 Albert Embankment,
London, SE1 7TY
+44 203 916 0091
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